Faq

Our spa provides a range of massage therapies, including RMT Massage, Couples Massage, Hot Stone Massage, Deep Tissue Massage, and Swedish Massage. Each massage therapy is tailored to help you relax, release tension, and restore overall well-being.

Massage isn’t one-size-fits-all. Each technique is designed to meet different needs. At our spa, three of the most popular styles include:

• Swedish Massage: Light, flowing strokes that relax the body, ease stress, and boost circulation.
• Deep Tissue Massage: Firm pressure that works on deeper muscles to release knots, stiffness, and chronic pain.
• Hot Stone Massage: Smooth, heated stones that gently loosen tight muscles while deeply calming the mind.

Each provides unique pathways to relaxation and healing.

For most people, a professional facial every 4–6 weeks is ideal. This matches your skin’s natural renewal cycle, keeping it clean, balanced, and glowing. However, frequency may vary depending on your skin type, concerns, and treatment goals.

For visible anti-ageing benefits, treatments such as microneedling, non-surgical facelifts, LED light therapy, and hydrafacials are highly effective. They boost collagen, tighten skin, and reduce fine lines, helping restore a youthful glow. Your expert professionals can recommend the best option based on your skin’s unique needs.

Yes, couples can choose separate rooms if they don’t want to share the same space. Many enjoy being together, but private rooms are available on request so both partners can relax comfortably while still enjoying the spa package as a shared experience.

Yes, acupuncture can support both relaxation and pain relief. By stimulating specific points it helps release tension, improve circulation, and balance energy. Many people experience reduced stress, eased muscle discomfort, and an overall sense of calm after sessions, making it a holistic wellness option.

Registered Massage Therapy (RMT) is designed to relax both the body and mind while addressing pain at its source. It combines professional techniques to improve overall health and comfort. It helps to:

• Relieves muscle tension and stiffness
• Improves blood flow and circulation
• Reduces stress and promotes relaxation
• Supports recovery from injuries or strain
• Eases chronic pain and discomfort

We offer a wide range of advanced treatments to refresh and renew your skin, including:

• Hydrafacial Treatment
• Microdermabrasion
• Oxygen Facial Treatment
• Microneedling
• Gene Therapy
• Non-Surgical Face Lift
• LED Light Therapy

Each treatment is designed to target specific skin needs, helping you achieve a healthier, glowing complexion.

Microdermabrasion is usually safe for sensitive or acne-prone skin when performed by a professional. It gently removes dead cells, clears pores, and smooths texture. However, if you have inflamed or cystic acne, your esthetician may suggest gentler alternatives better suited for your skin’s needs.

Yes, spa packages can be purchased as thoughtful gifts through our gift cards. Refunds are available within 30 days of the purchase date. Please provide the gift card number when booking and present the card at check-in. Our regular cancellation policy and fees also apply.

We truly value your time and set aside your appointment slot just for you. To keep things fair for everyone:

• Please cancel at least 24 hours in advance.
• If you cancel within 24 hours but more than 2 hours before your appointment, a 50% fee will be charged.
• If you cancel less than 2 hours before, 75% of the fee will be charged.
• No-shows without notice will be charged 100% of the service fee.
• For group bookings, we require 48 hours’ notice to cancel or reschedule. Otherwise, 50% of the total fee will be applied.

We encourage you to arrive on time so you can enjoy your full service. If you’re late, we’ll do our best to accommodate you, but your session may be shortened to respect the next client’s booking. In such cases, the full fee still applies.

Yes, we offer six designated parking spots right near our entrance. If those are full, shared private parking is available at the back of the lot. Please just avoid spaces marked for other businesses.